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Latest Customer Management Software Reviews

The task of choosing Customer Management software can often seem daunting, with many providers offering different services at varying price points with diverse specifications. Using the Customer Management Directory goes some way to making this task simpler for you. We’ve collected and sorted through hundreds of user reviews and ratings for a wide range of criteria, including Customer Service, Ease of Use, Value for Money and Satisfaction. With the aid of these reviews, we aim to make choosing a Customer Management Provider as simple, easy and informative as possible. Below you can find the latest Customer Management Provider Reviews to help you compare the best providers in the industry today.

SurveyLegend

I just cant say what i liked best, because everything turned out to be best for me. The applications,features,background picture everything . Working with Survey Legend is very easy. Everyone from an amateur to a professional can work on it and use it for benefit!

5 Reviews | See the Latest Review

Last reviewed on Wednesday, 26 Apr 2017

Preferred Patron Customer Loyalty

We have used this product for 9 years now across 75 sporting goods stores. Of all the vendors we have ever dealt with, Preferred Patron has been the most responsive! Our loyalty program has attracted 1.5 million members and has proven to be an invaluable component to our marketing portfolio. The best part is, the Preferred Patron system keeps evolving, to keep up with trends, so you never feel you need to find a more current...

2 Reviews | See the Latest Review

Last reviewed on Tuesday, 25 Apr 2017

Womply

TransFirst "partnered" with Womply to force another $29.99 of unwanted fees on my account. Using deceptive practices, they listed on the back of a single months statement that with my free trial I can see how my company will grow with their services. There were no highlights on the front of the statement which is the only page needed to review my detailed information about my account. Instead, they deceptively chose to only...

2 Reviews | See the Latest Review

Last reviewed on Tuesday, 11 Apr 2017

Bpm'online

Among other vendors that we considered, we chose bpm’online. With the help of bpm’online CRM we aligned the work of our marketing, sales and service teams and integrated data from different channels. The bpm’online system provided us with the convenient tool working with lead management . Now, our marketing team can track the complete customer journey. Also, reporting dashboards are powerful and visually appealing. We definitely...

5 Reviews | See the Latest Review

Last reviewed on Thursday, 09 Feb 2017

REVE Chat

I have been using REVE Chat's live chat software for almost 2 years and have noticed amazing improvement in my online sales conversion. Apart from customization and voice call, it also provides extensive information about the visitors through monitoring and history record that helps our support team customize their conversation as per the visitor's background. This is really a cost-effective customer support tool from REVE...

Last reviewed on Friday, 27 Jan 2017

Coveo

A Commercial called to sell me the product. It was hard for him to understand the demand and need of our business, but after 30min he got the point, did not have an answer to it so instead asked a question : how many users? Then explained that under 50 users, we are not interesting for them. "We only support companies with thousands of users". I am currently wondering if they were very badly informed of if this agent had...

Last reviewed on Thursday, 26 Jan 2017

AddressTwo

Great service that is extremely helpful, especially with staying up to date on clients, last contact and tasks etc. Has really helped to keep us moving forward and creating more business/sales for everyone here! Plus tons of great support and help anytime from the company itself! All questions are answered in a timely fashion!

2 Reviews | See the Latest Review

Last reviewed on Thursday, 27 Oct 2016

Salesboom

Its a good CRM. Very easy to use and affordable. We like to see improvement to the layout editor however.

2 Reviews | See the Latest Review

Last reviewed on Thursday, 13 Oct 2016

Salezshark

Salezshark has helped me drive my team performance to a whole new level. Metrics-based goals, notifications, reminders and work progress are all I can do whenever wherever with all ease. And it's going to be easier as the mobile app is launching soon. I am hence a happy and content customer of SalezShark.

Last reviewed on Monday, 22 Aug 2016

Go4Customer

Collaborating with Go4customer is the best entrepreneurial decision of my life. Before collaborating with them, my business firm had to struggle a lot to perform varied customer service functions efficiently. Not only this, we also had to face huge reputational loss because of our inability to meet customers’ demands and expectations adeptly. By teaming up with the best call center service provider, Go4customer, we have...

6 Reviews | See the Latest Review

Last reviewed on Monday, 01 Aug 2016

GoToAssist

This is obviously a scam. They tried to get me for 500.00 until I realized the person I was on the phone with was the one that was hacking my computer in the first place.

Last reviewed on Tuesday, 12 Jul 2016

NomNom Insights

We've been using NomNom for a while now, it has been great at helping us centralise all our customer feedback. Quantifying qualitative data became a lot easier, specially when trying to prfioritize work in our product roadmap.

Last reviewed on Friday, 01 Jul 2016

Less Annoying CRM

The CRM helps me keep track of customer contacts and conversations we've had and helps me not to be surrounded by bits of paper with scribbled notes on. The emailed daily agenda reminds me what's coming up for the day and includes appointments I've entered in the calendar on my phone. Importing all the contacts in my phone to the CRM was quite straightforward too. Fantastic tool for people like me who are multi-tasking beyond...

3 Reviews | See the Latest Review

Last reviewed on Thursday, 28 Jan 2016

StudyFAQ

Perfect web site with daylong access to the services. Immediate homework and writing help. You can chat with the author personally and negotiate about specific tips you need for your enquiry.

Last reviewed on Tuesday, 26 Jan 2016

VeriShow

A great company providing over-the-top services from cobrowsing to video chat and screen sharing. Easy to access and use.

Last reviewed on Thursday, 21 Jan 2016

Survicate

Very Very Good Cloud Service for collecting leads or engaging with visitors without the help of real-person/web based chat. The automation provided by survicate can communicate with visitors, ask questions based on their responses and collect valuable customer data and rapport for your site.

2 Reviews | See the Latest Review

Last reviewed on Friday, 08 Jan 2016

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