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Latest Customer Management Software Reviews

The task of choosing Customer Management software can often seem daunting, with many providers offering different services at varying price points with diverse specifications. Using the Customer Management Directory goes some way to making this task simpler for you. We’ve collected and sorted through hundreds of user reviews and ratings for a wide range of criteria, including Customer Service, Ease of Use, Value for Money and Satisfaction. With the aid of these reviews, we aim to make choosing a Customer Management Provider as simple, easy and informative as possible. Below you can find the latest Customer Management Provider Reviews to help you compare the best providers in the industry today.

Funnel CRM

In general, Funnel CRM is easy to implement, use as well as user-friendly. The fact that it offers a 14-days free version for anyone who are interested, especially small business and freelancer. Besides that, the systematic CRM delivers an easy follow-up step with clients as well as keeping up deals with leads.

3 Reviews | See the Latest Review

Last reviewed on Thursday, 18 Oct 2018

Womply

Deceptive sales tactics. I was called incessantly until I agreed to be trained on a product that our merchant service has provided to us. The sales person consumed over 40 minutes of my time, after I could spare no more than 20, to conclude with a sales pitch. For a company specializing in reputation management, 'Womply' does a terrible job itself. Americans may tolerate many things, but hypocrisy is not one of them.

38 Reviews | See the Latest Review

Last reviewed on Tuesday, 16 Oct 2018

Commence

I would like to convey just how much I appreciate the Commence product and how valuable it is in my day-to-day activities. I have used Commence for contact and project management my personal finances, calendar activities, as a software/hardware resource management tool, for software license maintenance and many other work related tasks. Commence is a critical software product that I use daily in my work for a leading petroleum...

26 Reviews | See the Latest Review

Last reviewed on Wednesday, 10 Oct 2018

Contiq

I have been using Contiq for the last six months to create sales presentations and I have dropped the time to search for the right content and use it by 90%, it's fast and easy to use. All sales people should try this.

Last reviewed on Wednesday, 10 Oct 2018

Zoho CRM

A quality technological platform. Ideal to start campaigns of products that do not have much acceptance as well as create groups to raise awareness of a specific brand.

Last reviewed on Wednesday, 19 Sep 2018

GoToAssist

Got a new computer, within 5 minutes the sound comes on. say's I got a virus, gives me some code and I'm told if I didn't call them right away or they would lock my computer to prevent contamination of the network. Called from work, they did not give me there website at first, took about 6 request. The condition went from virus to someone tried to access my computer. Reviewed their website, got the impression that they just...

2 Reviews | See the Latest Review

Last reviewed on Sunday, 02 Sep 2018

LivePerson

Simple and Easy way for communication The application, LivePerson makes it extremely easy and efficient for me to connect with customers for my ongoing business Pros The application, LivePerson makes it extremely easy and efficient for me to connect with customers for my ongoing business Cons The thing that i dislike most about the application, Liveperson, is that the graphic user interface can use a much needed...

8 Reviews | See the Latest Review

Last reviewed on Tuesday, 28 Aug 2018

Kapture CRM

Was easily able to convert acquired leads into customers through planned prospect engagement strategy by using CRM software.

2 Reviews | See the Latest Review

Last reviewed on Friday, 17 Aug 2018

OroCRM

A good fit for companies with both B2B sales teams and B2B eCommerce Pros: oroCRM offers the best user experience and the best interface for sales teams who use the direct channel and the online channel to get rewarded for their closed sales. To flip statistics and customer data from one to another channel is so easy as click on a button. There is no need to implement an eCommerce portal or a CRM standalone solution because...

9 Reviews | See the Latest Review

Last reviewed on Wednesday, 01 Aug 2018

Chat Outsource

Kudos to Chat outsource support team on providing excellent customer service. Our customers love it! We are extremely satisfied and thankful to them for their hard work and their immediacy in dealing with customer’s queries and issues that has improved our customer service. Using Chat Outsource’s customer service was the best decision we have made.

2 Reviews | See the Latest Review

Last reviewed on Wednesday, 04 Jul 2018

Relay

Relay is one of the most sophisticated CS platforms I've tried. Relay's support automation has made an impactful reduction my contact rate and the internal bots make it easier to onboard new/temporary cs associates. Tracking every support channel in one place is convenient but also makes it easy to supply documentation on a customer when I need it for compliance reasons. Would definitely recommend Relay-

Last reviewed on Monday, 04 Jun 2018

Salesmate

We can feed all the details of our prospect manually on Salesmate, but if we have a huge bucket of leads then, Salesmate has a bulk import option, which is pretty cool and saves lots of time and effort from the manual feeding of data. - Scheduling activities are very simply organized, with filters. We can assign the task, mark them as per their importance. - The reminder helps to never miss the task and do the proper follow...

Last reviewed on Wednesday, 16 May 2018

CyfutureBPO

The conversion rate of my business was declining every day and I was dubious about what to do next. Then I found CyfutureBPO, a company which is engaged in providing exceptional outbound services to the customers for a long time now. They ensure to match my business’s bottom line without any hassle.

6 Reviews | See the Latest Review

Last reviewed on Friday, 06 Apr 2018

Cugic - Live Chat Software

Cugic live chat software is very familiar and works well with my website. It has so many good options available that help me manage my customers' data, queries, order details, and I can easily browse my desired information from it. Will recommend this for sure!

Last reviewed on Friday, 09 Feb 2018

AddressTwo

AddressTwo (A2) is a wonderful system. It is intuitive, has great customization, and is cost effective. Troy and the team always respond quickly and are easy to work with. I would highly recommend A2.

8 Reviews | See the Latest Review

Last reviewed on Monday, 08 Jan 2018

Lucky Orange

Hands down the best product we have used. Tested all the other tools and they have the best tech. We love the dynamic Heatmaps and Recordings to find what parts of our site are broken and why more visitors arent ordering. Support has been great too!

Last reviewed on Tuesday, 12 Dec 2017

Freshchat

Switching to Freshchat for the customer support in our foundation proved to be a successful decision. Unlike competitors like Zendes our agents won't need to be online all the time. A customer asks something, the bot gathers relevant information such as name, phone and e-mail and once one of our agents is online they reply to the chat. The customer will be notified by e-mail or pushnotification. The customer can even leave...

Last reviewed on Friday, 08 Dec 2017

SurveyLegend

Fantastic platform, easy to use, beautiful interface. Overall, I really enjoyed my first experience with SurveyLegend. I plan to continue to use this service.

31 Reviews | See the Latest Review

Last reviewed on Wednesday, 06 Dec 2017

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