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Latest Customer Management Software Reviews

The task of choosing Customer Management software can often seem daunting, with many providers offering different services at varying price points with diverse specifications. Using the Customer Management Directory goes some way to making this task simpler for you. We’ve collected and sorted through hundreds of user reviews and ratings for a wide range of criteria, including Customer Service, Ease of Use, Value for Money and Satisfaction. With the aid of these reviews, we aim to make choosing a Customer Management Provider as simple, easy and informative as possible. Below you can find the latest Customer Management Provider Reviews to help you compare the best providers in the industry today.

Commence

Choose Commence CRM do its strong functionality, price and excellent interaction we had with the company during our evaluation period. The sales and support staff addressed our questions quickly and professionally for several weeks before we made our final decision. We liked the integrated project management functionality they offered. Very happy with our decision

23 Reviews | See the Latest Review

Last reviewed on Friday, 16 Feb 2018

CyfutureBPO

While exploring for options for a competent call center service provider, I found CyfutureBPO. This amazing firm has a pool of extremely talented professionals which offers the best service experience to my customers. With their amazing workforce and high-end tools, I availed a customized and accurate set of call center solutions.

5 Reviews | See the Latest Review

Last reviewed on Wednesday, 14 Feb 2018

Chat Outsource

This company is an answer to all your Chat solutions. Their team is very professional and humbleness is their forte. They make customers for a lifetime. My customer base has alleviated significantly and moreover, customers always rate our chat team to be the friendliest and provide customers with utmost satisfaction. My profits are doubling since the year I chose Chat Outsource for business.

Last reviewed on Tuesday, 13 Feb 2018

Womply

I received an ominous email from Womply suggesting there were negative reviews of my business. Apparently when someone leaves a review, Womply sends a message that you're going to need their help. A horrible practice, meant to frighten, when what they're bouncing off is a 5 star review. What a manipulative practice, no wonder they get one star...and it's almost impossible to leave them a review anywhere. Notice you can't on...

7 Reviews | See the Latest Review

Last reviewed on Monday, 12 Feb 2018

Cugic - Live Chat Software

Cugic live chat software is very familiar and works well with my website. It has so many good options available that help me manage my customers' data, queries, order details, and I can easily browse my desired information from it. Will recommend this for sure!

Last reviewed on Friday, 09 Feb 2018

AddressTwo

AddressTwo (A2) is a wonderful system. It is intuitive, has great customization, and is cost effective. Troy and the team always respond quickly and are easy to work with. I would highly recommend A2.

8 Reviews | See the Latest Review

Last reviewed on Monday, 08 Jan 2018

Lucky Orange

Hands down the best product we have used. Tested all the other tools and they have the best tech. We love the dynamic Heatmaps and Recordings to find what parts of our site are broken and why more visitors arent ordering. Support has been great too!

Last reviewed on Tuesday, 12 Dec 2017

Freshchat

Switching to Freshchat for the customer support in our foundation proved to be a successful decision. Unlike competitors like Zendes our agents won't need to be online all the time. A customer asks something, the bot gathers relevant information such as name, phone and e-mail and once one of our agents is online they reply to the chat. The customer will be notified by e-mail or pushnotification. The customer can even leave...

Last reviewed on Friday, 08 Dec 2017

SurveyLegend

Fantastic platform, easy to use, beautiful interface. Overall, I really enjoyed my first experience with SurveyLegend. I plan to continue to use this service.

31 Reviews | See the Latest Review

Last reviewed on Wednesday, 06 Dec 2017

Ramble

Ramble has allowed me to continue through with business ventures and possible leads in a safe and effective way! It's definitely up and coming. I see a bright future for them! :)

Last reviewed on Wednesday, 29 Nov 2017

Tender Support

I use several email management platform, Live Agent is the one that convinced me most in terms of simplicity and efficiency, I recommend it

2 Reviews | See the Latest Review

Last reviewed on Thursday, 12 Oct 2017

RepuGen

RepuGen to a large extent changed the way I dealt with my patients. Before RepuGen, I was doing well but had no idea what my patients thought about me. Once I started getting feedbacks, good ones would make me happy, but it's the bad ones that really helped me understand where I am going wrong. Sometimes you don't learn with one bad review, you get similar review with another patient - then subconsciously you correct yourself...

Last reviewed on Thursday, 10 Aug 2017

All Digital Rewards

In conjunction with the survey service askGFK, it's impossible to earn enough points to redeem for anything other than prize chances. I checked the site just before askGFK terminated its US business. It was possible then to redeem for decent items. The next time I logged the point requirements had increased considerably. Unknown which company is responsible; casts a shadow on both of them.

Last reviewed on Monday, 10 Jul 2017

CompanyHub CRM

We are using CompanyHub from last year. Its been really great and helpful in our process. CompanyHub Support team is really great and eager to understand and solve your problems.

Last reviewed on Wednesday, 14 Jun 2017

Go4Customer

I recently collaborated with Go4customer to avail their B2B telemarketing solutions. I must admit that the company has surpassed my expectation my offering a wide range of marketing solutions that helped me improve my revenue generation capability exponentially. I would recommend this firm to all those who aim to enhance their overall revenues conveniently.

7 Reviews | See the Latest Review

Last reviewed on Friday, 09 Jun 2017

Preferred Patron Customer Loyalty

We have used this product for 9 years now across 75 sporting goods stores. Of all the vendors we have ever dealt with, Preferred Patron has been the most responsive! Our loyalty program has attracted 1.5 million members and has proven to be an invaluable component to our marketing portfolio. The best part is, the Preferred Patron system keeps evolving, to keep up with trends, so you never feel you need to find a more current...

2 Reviews | See the Latest Review

Last reviewed on Tuesday, 25 Apr 2017

Bpm'online

Among other vendors that we considered, we chose bpm’online. With the help of bpm’online CRM we aligned the work of our marketing, sales and service teams and integrated data from different channels. The bpm’online system provided us with the convenient tool working with lead management . Now, our marketing team can track the complete customer journey. Also, reporting dashboards are powerful and visually appealing. We definitely...

5 Reviews | See the Latest Review

Last reviewed on Thursday, 09 Feb 2017

REVE Chat

I have been using REVE Chat's live chat software for almost 2 years and have noticed amazing improvement in my online sales conversion. Apart from customization and voice call, it also provides extensive information about the visitors through monitoring and history record that helps our support team customize their conversation as per the visitor's background. This is really a cost-effective customer support tool from REVE...

Last reviewed on Friday, 27 Jan 2017

Coveo

A Commercial called to sell me the product. It was hard for him to understand the demand and need of our business, but after 30min he got the point, did not have an answer to it so instead asked a question : how many users? Then explained that under 50 users, we are not interesting for them. "We only support companies with thousands of users". I am currently wondering if they were very badly informed of if this agent had...

Last reviewed on Thursday, 26 Jan 2017

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