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Latest Customer Management Software Reviews

The task of choosing Customer Management software can often seem daunting, with many providers offering different services at varying price points with diverse specifications. Using the Customer Management Directory goes some way to making this task simpler for you. We’ve collected and sorted through hundreds of user reviews and ratings for a wide range of criteria, including Customer Service, Ease of Use, Value for Money and Satisfaction. With the aid of these reviews, we aim to make choosing a Customer Management Provider as simple, easy and informative as possible. Below you can find the latest Customer Management Provider Reviews to help you compare the best providers in the industry today.

Bpm'online

Among other vendors that we considered, we chose bpm’online. With the help of bpm’online CRM we aligned the work of our marketing, sales and service teams and integrated data from different channels. The bpm’online system provided us with the convenient tool working with lead management . Now, our marketing team can track the complete customer journey. Also, reporting dashboards are powerful and visually appealing. We definitely...

5 Reviews | See the Latest Review

Last reviewed on Thursday, 09 Feb 2017

REVE Chat

I have been using REVE Chat's live chat software for almost 2 years and have noticed amazing improvement in my online sales conversion. Apart from customization and voice call, it also provides extensive information about the visitors through monitoring and history record that helps our support team customize their conversation as per the visitor's background. This is really a cost-effective customer support tool from REVE...

Last reviewed on Friday, 27 Jan 2017

Salesboom

Its a good CRM. Very easy to use and affordable. We like to see improvement to the layout editor however.

2 Reviews | See the Latest Review

Last reviewed on Thursday, 13 Oct 2016

Salezshark

Salezshark has helped me drive my team performance to a whole new level. Metrics-based goals, notifications, reminders and work progress are all I can do whenever wherever with all ease. And it's going to be easier as the mobile app is launching soon. I am hence a happy and content customer of SalezShark.

Last reviewed on Monday, 22 Aug 2016

GoToAssist

This is obviously a scam. They tried to get me for 500.00 until I realized the person I was on the phone with was the one that was hacking my computer in the first place.

Last reviewed on Tuesday, 12 Jul 2016

NomNom Insights

We've been using NomNom for a while now, it has been great at helping us centralise all our customer feedback. Quantifying qualitative data became a lot easier, specially when trying to prfioritize work in our product roadmap.

Last reviewed on Friday, 01 Jul 2016

Less Annoying CRM

The CRM helps me keep track of customer contacts and conversations we've had and helps me not to be surrounded by bits of paper with scribbled notes on. The emailed daily agenda reminds me what's coming up for the day and includes appointments I've entered in the calendar on my phone. Importing all the contacts in my phone to the CRM was quite straightforward too. Fantastic tool for people like me who are multi-tasking beyond...

3 Reviews | See the Latest Review

Last reviewed on Thursday, 28 Jan 2016

StudyFAQ

Perfect web site with daylong access to the services. Immediate homework and writing help. You can chat with the author personally and negotiate about specific tips you need for your enquiry.

Last reviewed on Tuesday, 26 Jan 2016

VeriShow

A great company providing over-the-top services from cobrowsing to video chat and screen sharing. Easy to access and use.

Last reviewed on Thursday, 21 Jan 2016

Survicate

Very Very Good Cloud Service for collecting leads or engaging with visitors without the help of real-person/web based chat. The automation provided by survicate can communicate with visitors, ask questions based on their responses and collect valuable customer data and rapport for your site.

2 Reviews | See the Latest Review

Last reviewed on Friday, 08 Jan 2016

ActiveCampaign

Being new to the field of email marketing, I'm not exactly entitled to judge ActiveCampaign's services, but I can say a couple things for sure. First, their user interface is awesome: name a feature, it's there, exactly where you expect it to be. Practically everything is wizard-guided, but in a way that doesn't become pedant the third time you use it. Or the 300th, for that matter. Second, their support guys are very responsive,...

5 Reviews | See the Latest Review

Last reviewed on Friday, 20 Nov 2015

Bitrix24

All in all the tool is very flexible. Collaboration and the speed of decision making improved since we'd introduced Bitrix24 within our team. Assigning and following tasks is easy. The mobile apps are free as well, so you are always in touch. Don't know what to add. Just great!

Last reviewed on Thursday, 12 Nov 2015

Verbate

Getting feedback is pretty hard and surveys just don't cut it. We all have seen the email from Survey-Primate that feels like you are just getting asked questions that only allow the answers that the company wants to hear. I like Verbate because I can get the answers that clients/customers want to give. I figure why constrain my customers, give them voice to say exactly what they think of me and my service? The result...

2 Reviews | See the Latest Review

Last reviewed on Tuesday, 10 Nov 2015

HeyBubble

Really great tool, we have been using HeyBubble Live Chat on out website for about 6 months and the leads we have been generating through he website has more than doubled since! highly recommend it

2 Reviews | See the Latest Review

Last reviewed on Friday, 06 Nov 2015

Salesnet

Easy to use. Highly configurable. Experienced, talented professionals are always available. Salesnet CRM was a great choice and we have no regrets.

2 Reviews | See the Latest Review

Last reviewed on Thursday, 08 Oct 2015

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