Latest Customer Management Software Reviews

The task of choosing Customer Management software can often seem daunting, with many providers offering different services at varying price points with diverse specifications. Using the Customer Management Directory goes some way to making this task simpler for you. We’ve collected and sorted through hundreds of user reviews and ratings for a wide range of criteria, including Customer Service, Ease of Use, Value for Money and Satisfaction. With the aid of these reviews, we aim to make choosing a Customer Management Provider as simple, easy and informative as possible. Below you can find the latest Customer Management Provider Reviews to help you compare the best providers in the industry today.


Easy to use solution that brings the real store experience online. We doubled sales conversions with this omnichannel tool.

Last reviewed on Monday, 01 Feb 2016

Less Annoying CRM

The CRM helps me keep track of customer contacts and conversations we've had and helps me not to be surrounded by bits of paper with scribbled notes on. The emailed daily agenda reminds me what's coming up for the day and includes appointments I've entered in the calendar on my phone. Importing all the contacts in my phone to the CRM was quite straightforward too. Fantastic tool for people like me who are multi-tasking beyond...

3 Reviews | See the Latest Review

Last reviewed on Thursday, 28 Jan 2016


Perfect web site with daylong access to the services. Immediate homework and writing help. You can chat with the author personally and negotiate about specific tips you need for your enquiry.

Last reviewed on Tuesday, 26 Jan 2016


A great company providing over-the-top services from cobrowsing to video chat and screen sharing. Easy to access and use.

Last reviewed on Thursday, 21 Jan 2016


Very Very Good Cloud Service for collecting leads or engaging with visitors without the help of real-person/web based chat. The automation provided by survicate can communicate with visitors, ask questions based on their responses and collect valuable customer data and rapport for your site.

2 Reviews | See the Latest Review

Last reviewed on Friday, 08 Jan 2016


All in all the tool is very flexible. Collaboration and the speed of decision making improved since we'd introduced Bitrix24 within our team. Assigning and following tasks is easy. The mobile apps are free as well, so you are always in touch. Don't know what to add. Just great!

Last reviewed on Thursday, 12 Nov 2015


Getting feedback is pretty hard and surveys just don't cut it. We all have seen the email from Survey-Primate that feels like you are just getting asked questions that only allow the answers that the company wants to hear. I like Verbate because I can get the answers that clients/customers want to give. I figure why constrain my customers, give them voice to say exactly what they think of me and my service? The result...

2 Reviews | See the Latest Review

Last reviewed on Tuesday, 10 Nov 2015


Really great tool, we have been using HeyBubble Live Chat on out website for about 6 months and the leads we have been generating through he website has more than doubled since! highly recommend it

2 Reviews | See the Latest Review

Last reviewed on Friday, 06 Nov 2015


Easy to use. Highly configurable. Experienced, talented professionals are always available. Salesnet CRM was a great choice and we have no regrets.

2 Reviews | See the Latest Review

Last reviewed on Thursday, 08 Oct 2015


devContact is really easy to integrate and use. It has allowed us to solve customer complaints more promptly and effectively. I would recommend this help desk to everyone who is starting up!

2 Reviews | See the Latest Review

Last reviewed on Thursday, 08 Oct 2015

Live2Support Pvt Ltd

Live2suppport live chat service has proved a boon for our business as an ace deal-closers contributing directly to the bottom line. We nab three, four extra customers a day; it’s proved a right tool for our search to reduce communication latency. We're facilitating customer service now at a better and faster rate. It allows our company to appear bigger than what we really are. Its canned responses to expected questions have...

5 Reviews | See the Latest Review

Last reviewed on Friday, 02 Oct 2015


We were promised quite a few features, including Salesforce integration, that were in the specs we agreed to when we agree to a price. Those features were never created, and when we asked for them for over a year we were finally told that we could get them if we paid far more money. When sharing the documents they had created that promised these features, we were stonewalled, offered no concessions, and were treated horribly.

Last reviewed on Friday, 31 Jul 2015


In the interests of full disclosure, I am an agent assistant. I've used other CRMs in the past, so I think I can give you a pretty good evaluation of RealtyJuggler. To start off with, it is the least expensive of any of the full featured CRM products for Real Estate. It runs in a browser window, and works with any browser. I use RealtyJuggler with Chrome on my work computer and the regular Safari browser on my iPad. ...

Last reviewed on Friday, 17 Jul 2015


We have been working with SupaTOOLS for three years. Their product is excellent, highly configurable (with no training) and fast. We customized the Incident and Change Management modules to adopt to our Business processes with minimum effort. Their support raises the bar even higher. Very responsive and knowledgeable. They have frequent releases throughout the year that incorporate our requests for customization and bug...

2 Reviews | See the Latest Review

Last reviewed on Thursday, 02 Jul 2015

SalesBabu Business Solution Pvt Ltd

I like this product! because this is a only software which lift my business revenue at next level.

Last reviewed on Tuesday, 09 Jun 2015


A very clever CRM, can be easy to use when you start with a 'CRM Beginners' but then you can open up all the modules to make it one of the most powerful CRM's I have seen. This CRM is designed for Construction industry from contractors to construction product companies, so it speaks our language. It's also one of the most cost effective we looked at.

Last reviewed on Monday, 08 Jun 2015

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